CUSTOMER SUPPORT
Reduce response times,
increase satisfaction
Enable fast and accurate responses to customers by empowering support reps with
quick access to information buried in historical tickets, support docs, and product wikis.
Automate answers to internal FAQs
Free your support team from answering the same questions repeatedly. Dashworks can instantly provide answers to frequently asked questions, allowing your team to focus on more complex issues. Leverage Dashworks' Slackbot integration to provide instant answers within your existing channels.
Troubleshoot technical issues faster
No more waiting for product or engineering. Get immediate help with resolving product issues by surfacing answers from previous tickets, help articles, product wikis, and Slack threads.
Accelerate new hire onboarding
Reduce the time it takes to onboard new support reps. With Dashworks, new hires can instantly access all necessary information, including policies and product documentation, allowing them to become productive from day one.
“Dashworks has been a life changer for our support organization, and we love it!”
Integrate your entire support stack
Connect Dashworks to the apps you use every day within seconds.
View all Integrations
Zendesk
Salesforce
Intercom
Confluence
Slack
Jira
Help Scout
Guru
Front
ServiceNow
HubSpot
Notion
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