7 Ways to Use AI as a Product Manager

From customer feedback to market trends, competitor analysis to internal roadmaps, as a product manager, the sheer volume of data to work with can be overwhelming. You’re expected to make informed decisions, prioritize features, and keep your team aligned, but navigating all the data, tools, and teams can be challenging, to say the least.

Not surprisingly, Product Managers are increasingly turning to AI tools like Dashworks to help them make sense of all of this data and stay on top of their work. In this post, we’ll cover some of the ways product teams are using Dashworks in the day-to-day to automate repetitive questions, get customer insights, and much more.

How Dashworks Works

Dashworks integrates with all your existing work apps – think Slack, Jira, Confluence, Salesforce, Google Drive, and more. It then uses AI to unify all this scattered knowledge into a single, easily searchable platform. Instead of jumping between different tools and digging through endless documents, you can simply ask Dashworks a question in natural language and get the precise information you need, instantly. It can search a variety of data formats:

• Slack threads
• Google Drive spreadsheets
• Notion RFCs
• Customer emails
• Zendesk support articles and tickets
• Jira issues and more

Here’s how Dashworks can assist you on the journey from identifying new product ideas through project completion:

1. Analyze User Feedback and Research

Understanding user needs and pain points is essential for building successful products. Dashworks can help you analyze user feedback and research by allowing you to ask:

• “What are the key themes from our recent user interviews?”
• “What are the most common complaints about [product/feature]?”
• “What are the top suggestions for improving [product/feature]?”

Dashworks will analyze your user feedback data from sources like surveys and support tickets to provide actionable insights.

2. Make Data-Driven Decisions from Past Projects

Dashworks empowers you to make data-driven decisions by providing quick access to key metrics and insights. You can ask questions like:

• “What is the adoption rate for [feature name]?”
• “What is the average revenue per user for [product/service]?”
• “What is the churn rate for [customer segment]?”

Dashworks will pull the relevant data from your analytics tools and present it in an easy-to-understand format, so you can make informed decisions based on real-time information.

3. Conduct Competitive Analysis

Staying ahead of the competition requires constant research and analysis. Dashworks can help you quickly gather insights by allowing you to ask:

• “Who are the main competitors for [product/service]?”
• “What are the key features of [competitor product]?”
• “What are the strengths and weaknesses of [competitor product]?”

Dashworks will search your internal knowledge base and external sources, such as websites and news articles, to provide a comprehensive overview of the competitive landscape.

4. Brainstorm and Manage Product Roadmaps

Keeping track of product and engineering roadmaps across multiple teams can be challenging. Dashworks makes it easy to stay informed by allowing you to ask:

• "Can you help me brainstorm ideas for [product/feature]?"
• “What are the upcoming milestones for [project name]?”
• “What are the dependencies for [feature/project]?”

Dashworks will pull the latest information from your Jira boards, Confluence pages, and other project management tools, giving you a clear picture of what’s happening.

5. Draft and Refine PRDs

Creating clear and concise product documentation is crucial for user adoption. Dashworks can help you draft and refine your documentation by allowing you to ask:

• “Can you help me write a product description for [feature name]?”
• “Can you rewrite this paragraph to be more concise?”
• “Can you generate a list of FAQs for [product/feature]?”

Dashworks will leverage its generative AI capabilities to assist you in creating high-quality documentation that is easy for users to understand.

6. Onboard New Team Members

Bringing new team members up to speed can be time-consuming. Dashworks can help streamline the onboarding process by providing a centralized knowledge base that new hires can easily access. They can ask questions like:

• “What is the company’s product strategy?”
• “What are the key performance indicators for my role?”
• “Who are the key stakeholders for my projects?”

Dashworks will provide the answers, along with links to relevant documentation, training materials, and internal resources.

7. Get Your Team on the Same Page

Imagine a sales or support rep asking about a specific feature in your product. Instead of manually searching through documentation or asking colleagues, they can directly ask Dashworks:

• “What are the key features of [feature name]?”
• “What are the benefits of using [feature name]?”
• “Is [feature name] available in [country/region]?”

Dashworks will instantly provide the answer, along with links to the relevant source documents, so they can be confident in the information shared.

Make Something Customers Love with Dashworks

By unifying your company knowledge and providing instant access to the information you need, Dashworks frees up your time to focus on what matters most: building great products.

Ready to see it in action? Request a personalized demo today.