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Bridging Simpplr and Enterprise Apps with Dashworks Unified AI Search

July 24, 2024
Prasad Kawthekar
Prasad Kawthekar
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While Simpplr serves as a powerful intranet platform, employees often struggle to locate specific details across various enterprise applications. This is where Dashworks steps in, offering a game-changing solution that combines Simpplr’s content with data from other business apps, creating a unified AI-powered search experience.

The Challenge of Information Silos

Many organizations face a common problem: information scattered across multiple platforms. Simpplr users frequently encounter frustrations when trying to find relevant content:

  • Time wasted switching between Simpplr and other apps
  • Difficulty in connecting related information from different sources
  • Incomplete answers due to limited search scope

These pain points can significantly impact productivity and decision-making processes. Dashworks addresses these challenges head-on by providing a comprehensive search solution that spans across Simpplr and other enterprise applications.

Dashworks: AI-Powered Search for Simpplr and Beyond

Dashworks integrates seamlessly with Simpplr, allowing users to search and retrieve information from their intranet alongside other connected apps. Here’s how it works:

1. Comprehensive Content Coverage

Dashworks’ Simpplr integration taps into various content types within the platform:

  • Sites
  • Pages
  • Articles
  • Events
  • Albums

The integration extracts key information such as titles, content, authors, creation dates, and modification times. This ensures that searches yield rich, contextual results.

2. Real-Time Search Capabilities

Unlike traditional search engines that rely on periodic indexing, Dashworks employs a real-time search approach. When a user submits a query, Dashworks:

  • Makes live API calls to Simpplr and other connected apps
  • Retrieves up-to-date information instantly
  • Ensures results reflect the most recent changes in Simpplr content

This real-time capability is particularly valuable for organizations with frequently updated intranet content.

3. Unified AI Answers

Dashworks goes beyond simple keyword matching. Its AI-powered system:

  • Analyzes the user’s query intent
  • Searches across Simpplr and other connected apps
  • Synthesizes information from multiple sources
  • Generates comprehensive, accurate answers

For example, if an employee asks about the company’s remote work policy, Dashworks might combine information from:

  • A Simpplr page outlining general guidelines
  • A recent HR announcement in Slack
  • Relevant sections of an employee handbook stored in Google Drive

The result is a unified, context-rich answer that provides a complete picture.

Seamless Integration with Slack

Many teams rely on Slack for daily communication. Dashworks brings its powerful search capabilities directly into Slack, allowing users to:

  • Ask questions in channels or direct messages by mentioning @Dashworks
  • Receive instant answers without leaving the Slack interface
  • Share search results with team members effortlessly

This integration ensures that employees can access Simpplr content and other enterprise information without disrupting their workflow.

Real-World Use Cases

Dashworks’ unified search unlocks numerous possibilities for organizations using Simpplr:

  1. Onboarding Acceleration: New employees can quickly find company policies, team structures, and project documentation across Simpplr and other platforms.
  2. Project Management: Team members can easily locate project updates from Simpplr alongside related tasks in project management tools.
  3. Knowledge Management: Subject matter experts can efficiently gather information from Simpplr articles, Slack discussions, and shared documents to answer complex queries.
  4. Company-Wide Updates: Employees can find the latest announcements from Simpplr while also seeing related discussions or follow-up actions in other apps.

Quick and Easy Setup

One of Dashworks’ standout features is its ease of implementation. Connecting Simpplr to Dashworks is a straightforward process:

  1. Log in to your Dashworks account
  2. Navigate to the integrations section
  3. Select Simpplr from the list of available apps
  4. Authorize the connection using your Simpplr credentials

Within minutes, Dashworks begins incorporating Simpplr content into its unified search, requiring no additional IT support or lengthy setup processes.

A New Era of AI-Powered Search & Discovery

By bridging Simpplr with other enterprise applications, Dashworks introduces a new level of efficiency and insight into organizational knowledge management. Its AI-powered, unified search capability transforms how employees interact with Simpplr content, making information discovery faster, more comprehensive, and more intuitive. By breaking down information silos and providing context-rich answers, Dashworks empowers employees to work smarter, make informed decisions quickly, and drive productivity across the organization.

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