How to Search Jira Like a Pro (With a Little Help From AI)

Jira. It’s the beating heart of project management for countless teams. But let’s be honest, sometimes finding the exact information you need in Jira can mean wrestling with complex search syntax, drowning in irrelevant results, and wasting precious time that could be spent actually moving projects forward.

If this sounds painfully familiar, you’re not alone. Many Jira users struggle with:

• Convoluted JQL: Mastering Jira Query Language (JQL) can feel like learning a whole new language. And even when you think you’ve got it down, one small syntax error can send you back to square one.
• Information Overload: Jira search results can quickly become overwhelming. Sifting through countless issues, projects, and comments to find what you need is a recipe for frustration.
• Siloed Knowledge: What happens when the answer you need lives outside of Jira, scattered across various apps like Slack, Confluence, or Google Drive? You’re stuck piecing together information from multiple sources, which is inefficient and error-prone.

Fortunately, there’s a better way. AI-powered search tools like Dashworks are changing the game, making it easier than ever to find the information you need in Jira (and beyond).

Dashworks: Your AI-Powered Jira Search Assistant

Dashworks acts as a centralized knowledge base for all your work apps, including Jira. Instead of battling with JQL, you can ask questions in natural language, just like you would a colleague.

Here’s how Dashworks makes searching Jira a breeze:

• Goodbye JQL, Hello Natural Language: Simply type your question in plain English. Want to see all the bugs assigned to you in the last week? Just ask “Show me my open bugs from last week.”
• Pinpoint Accuracy: Dashworks leverages advanced AI to understand your intent and deliver highly relevant results. No more wading through pages of irrelevant issues.
• Unified Search Across Apps: Dashworks doesn’t just search Jira. It connects to all your favorite work tools, so you can find answers across Slack, Notion, Confluence, Google Drive, and more – all from one convenient location.
• Answers Rooted in Context: Every answer from Dashworks includes source links directly to the relevant Jira issues, projects, or comments. This ensures transparency and allows you to verify the information quickly.

How Dashworks Integrates with Jira

Dashworks seamlessly integrates with Jira, pulling in data from various content types and fields, including:

• Issues: Search by key, summary, description, comments, status, assignee, reporter, priority, labels, due date, and more.
• Projects: Find projects by key, name, description, lead, issue types, and more.

This deep integration ensures that Dashworks has a comprehensive understanding of your Jira data, enabling it to deliver accurate and insightful answers to your questions.

Seamless Slack Integration: Jira Answers Where You Need Them

With Dashworks’ two-way Slack integration, you can access the power of AI-powered Jira search without leaving your primary communication platform.

• Ask Questions Directly in Slack: Simply tag “@Dashworks” in any channel or direct message, followed by your question.
• Automatic Answers: Configure Dashworks to automatically respond to questions in designated channels, freeing up your team from answering repetitive queries.

Ready to Search Jira Like a Pro?

Dashworks empowers you to unlock the full potential of Jira by making search intuitive, efficient, and insightful. Say goodbye to JQL frustration and hello to a smarter, faster way to find the information you need.

Getting started with Dashworks is incredibly easy. Simply connect your Jira account with a few clicks, and you’ll be up and running in minutes. No complex configuration or coding required.

Visit web.dashworks.ai to start your free trial and experience the power of AI-powered Jira search today.